Account Inquiry FAQs

Where do I send my check to pay my account?
Send all payments to:
     Warehouse Demo Services, Inc.
     P.O. Box 34827
     Seattle, WA 98124-1827
Note: PO Box does not accept overnight mailers

For payments sent in overnight mailers:
     Warehouse Demo Services, Inc.
     330 4th Street
     Kirkland, WA 98033

What other forms of payment do you accept?
ACH and Wire Transfer payments
ACH payments are quick, easy and cost less than a wire transfer or overnight delivery charge.

When can I apply for Credit Terms?
All new accounts must prepay for a minimum of 90 days.  After that time for non-seasonal vendors and if your demo volume is sufficient, we will review your account for credit.  Please contact our Accounting Department to apply for credit terms at 425-897-2864.

What are the payment terms?
Due upon receipt of the invoice

Why am I receiving an invoice when I prepaid for demos?
The prepayment is based on an estimated cost.  The invoice you receive shows actual demo costs.

I am a new customer, how do I set up an account?
Please contact Diane Porter 425-897-2864 (Foods) or Kathy Ravenscroft (Non-Foods) 425-897-2812 to calculate the correct prepayment amount for your demo schedule.  Forward your Booking Request and Item Data Form to your WDS Scheduler with at least two weeks lead time. 

If I have questions about scheduling demos, whom can I contact?
NW Scheduler –Sue Huttenhauer    425-897-2814
BA Scheduler – Buzz van der Voort   425-897-2815
LA Scheduler –Sue Watkins  425-897-2810

Non-Foods Scheduler -Kathy Ravenscroft 425-897-2812

If I have questions about my account balance, whom can I contact?
A: Call 425-897-2864 or use our convenient Contact Form.

How will I receive invoices?
Invoices are automatically faxed or emailed daily. If you have not received an invoice, please contact us to update your fax number or e-mail address.

“The work that we’ve done with WDS has been very positive. It’s a great way to build your business and we certainly have built a significant business just from Costco thanks to demos.”
Tom Campanile
CEO
Oberto Sausage Company